• First, make sure creator-gets-op is true in your PlayerServers.yml for the template they are using.
  • If it is still happening after setting creator-gets-op: This happens when player servers aren't properly getting UUIDs from BungeeCord. Make sure bungeecord: true is set in template's spigot.yml! You'll have to update player servers that have already been created. Also make sure BungeeCord's ip_forward option in config.yml is true. The spigot.yml in the default template already has bungeecord set to true.